Let’s face it, customer success is full of it. If you work in CS, you know there’s a lot of fluff and nonsense out there. But you don’t need any more generic advice about putting the customer first or how to run a QBR. You need practical, real world tips to help you solve the problems you’re facing right now. In this podcast, Totango COO and President Jamie Bertasi talks to the top CS leaders in the world about the strategies and tactics they’re using to drive results. No nonsense, just a practical playbook for delivering net revenue retention, the holy grail of customer growth. Welcome to CS No BS. Powered by the team at Totango.
Let’s face it, customer success is full of it.
If you work in CS, you know there’s a lot of fluff and nonsense out there.
But you don’t need any more generic advice about putting the customer first or how to run a QBR.
You need practical, real world tips to help you solve the problems you’re facing right now.
In this podcast, Totango COO and President Jamie Bertasi talks to the top CS leaders in the world about the strategies and tactics they’re using to drive results.
No nonsense, just a practical playbook for delivering net revenue retention, the holy grail of customer growth.
Welcome to CS, No BS. Powered by the team at Totango.
Let’s face it, customer success is full of it.
If you work in CS, you know there’s a lot of fluff and nonsense out there.
But you don’t need any more generic advice about putting the customer first or how to run a QBR.
You need practical, real world tips to help you solve the problems you’re facing right now.
Like the problems you have in your inbox today. Or the 15 you got this morning before you could even sit down for your first cup of coffee.
Hi, I’m Jamie Bertasi, President and COO of Totango. For more than a decade, thousands of businesses of all sizes have trusted us to optimize and run their customer engagements. Which is why I’m here to help you cut the BS out of CS.
In this podcast, I’m talking to the top CS leaders in the world about the strategies and tactics they’re using to drive results.
No nonsense, just a practical playbook for delivering net revenue retention, the holy grail of customer growth.
Welcome to CS, No BS. Hosted by me, and powered by the team at Totango.